QUICK F.A.Q

FREQUENTLY ASKED QUESTIONS

Q: How do I know which size will fit me best?

We provide a detailed size chart for every garment, from our standard-fit tees to our oversized hoodies. To get the perfect fit, we recommend measuring your favorite shirt at home and comparing it to our specs, as some styles may run slightly smaller or larger depending on the cut.

Q: Will my hoodie or t-shirt shrink after the first wash?

Most of our apparel is pre-shrunk during the manufacturing process to minimize any surprises after laundry day. However, to keep your gear looking fresh, we always suggest washing in cold water and hanging to dry or using a low-heat setting.

Q: Are the hats adjustable, or do they come in specific sizes?

Our headwear collection includes a variety of styles, including classic snapbacks and flexible dad hats with adjustable straps to fit most head sizes. For specialized items like beanies or fitted caps, please refer to the specific product description for stretch capacity and sizing details.

Q: What is your return policy if I’m not happy with my purchase?

If your new gear isn't quite what you expected, you can return unworn and unwashed items within 14 days of delivery. Simply reach out to our support team to start the process, and we’ll help you get sorted with a return or exchange.

Q: Can I change or cancel my order after it has been placed?

Because we move quickly to get your gear into production, there is a very small window for changes. If you need to update an address or swap a size, please contact us immediately, and we will do our best to catch it before it ships.

THANKS FOR REACHING OUT

CONTACT US FOR ANY QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    Phone: 718-909-6169
    Email: ino@w2ny.com

    Free shipping on orders over $100.

    Always available to answer your questions and concerns.

    Address: 1817 Flatbush Ave 2nd Fl. Brooklyn, NY 11210